Store opens at 8 Am.. made it there by 7:30 Am .. expecting this enormous line in the cold.. instead the store is open.. "we opened early ... having people wait for a gift outside felt terrible, we wanted them be comfortable inside" spoken by Steve as he greeted everyone that walked in ..
It's so easy for everyone to complain ( at least I see it that way, w their extensive rambling of nonsense ) .. RARELY you see a Genuine Thank You!!
An older and smaller Toys R Us then most, but a good store. Plenty of parking...
Jackie
Sincerely
December 22 at toys r us. The line is ten people long. Two registers open. One cashier walks away to help customer. People online ask manager to open another register. He just looks around at the registers and walks away. He walks around the store and swings by again this time he is whistling. Very poor management skills and very poor customer service.
As soon as we walked in the door we were greeted by a employee, asking how we were and if we needed help with anything. We nicely declined and went on our way to be greeted yet again by another employee walking down the aisle. Customer service exceeds the expectations of the customer (well, me anyway). Great job toys r us!!
AMAZING customer service ... I'm a mom to 3 "gotta have it" kids... This year a very limited amount of Classic Nintendo systems were being sold .. Woke up late, thinking I missed the chance but ran anyway..
Friendly staff, nice selection and had just what I came for, other Toys R Us stores did not have in stock. Older store/building and only one register was open, but overall a good shopping experience.
That being said ... Thank you Steve and Beverly for making my day ... this is a small Toys r us but they had all the must haves ... If not they found it for you. The fact it was a small TRUS I was able to hear Steve constantly complimenting his employees (over walkie talkies) on how they all were doing a amazing job ..
Thank you for all your help! Wishing everyone there the Happiest of Holidays!
Toys R Us is a US Store based in Hazlet, New Jersey. Toys R Us is located at 3035 Route 35 North,Hazlet Plaza, Hazlet, NJ 07730, USA.
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